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  • Home
  • Shop
  • Wholesale Orders
    • Pins & Brooches
    • Charms
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    • Tote Bags
  • Contact
  • About
  • Blog
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  • Reviews
  • Terms & Conditions
  • Returns & Refunds
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RETURNS & REFUNDS

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We want your on-line shopping experience with us to be a happy one that fulfils your purchase needs. If for any reason you are not satisfied with our product, we will endeavour to replace or refund your purchase in a timely manner.

We at luckylittlepenguins.com.au, handle returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased.

​Unopened goods will be refunded in full. Refunds will be processed promptly, and payment made by the same method that you made payment. All refunds are made at the discretion of Lucky Little Penguins.

For more website details please click on Terms & Conditions.

RETURNS & REFUNDS

TERMS & CONDITIONS

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  • Home
  • Shop
  • Wholesale Orders
    • Pins & Brooches
    • Charms
    • Tea Towels
    • Purses
    • Tote Bags
  • Contact
  • About
  • Blog
  • Stockists
  • Reviews
  • Terms & Conditions
  • Returns & Refunds